Four steps and it’s done!
You can request your code by phone or in person at the pharmacy. Codes will only be given to the patient in question, or to a person authorized by the patient. Code valid for 5 days only.
Protect your personal health data by creating your Jean Coutu Health account via the website or your Jean Coutu Health app.
Choose your 3 security questions and their answers. Keep your account and your associated health data secure by ensuring nobody else knows the answers to your questions.
You can modify your security questions at any time using your Jean Coutu Health account profile manager.
Click the “enter access code” button.
Then, enter your personal information (first name, last name, birth date) and the access code provided by your pharmacist.
Choose the record with your name. On the following screen, click “enter my access code.”
Then, enter your personal information (first name, last name, birth date) and the access code provided by your pharmacist.
That’s it! Your Health Record has been created.
You’re ready to take advantage of its many benefits.
For technical support, please contact the Jean Coutu Group Customer Service office
at 1-888-521-3050 or use our online contact form.
For questions about your Health Record,
please feel free to speak to your pharmacist.
You can print an official statement of your medications to include with your tax return free of charge using your Health Record.