Communicating with your doctor

Your doctor and pharmacist work as a team to ensure your well-being.

Every day, your pharmacist speaks with doctors and other health professionals. These discussions serve to improve the quality of care and services you receive.

Your pharmacist owner affiliated to Jean Coutu is happy to provide you with health services tailored to your needs.

When should your pharmacist and doctor speak to one another?

your pharmacist discovers an incompatibility


If your pharmacist discovers an incompatibility.

Everyone is different, and every prescription you receive must take your unique needs into account. There are many reasons that a prescription for one person may not work for another, including allergies, medicine you already take and health issues.

Your pharmacist has the most up-to-date information about any contraindications or precautions that may limit the use of medication that’s prescribed to you. They constantly monitor your state of health. If a pharmacist feels that a prescription may not be right for you, they will call your doctor to discuss the situation and suggest possible alternatives. Your pharmacist will ensure that any treatment you receive takes your unique needs into account and is safe for you.

Your pharmacist wants to double check.


Your pharmacist wants to double check.

The medication type and dosage are very important to ensure effective treatment. If your pharmacist has any doubts about your prescription, they will take this up with your doctor and suggest a better alternative. This helps ensure the effectiveness and safety of your treatment.


Your doctor needs your list of medications.

You may need to meet with different health professionals depending on your condition, from your family doctor to various specialists. Each of these professionals may independently prescribe medication to you, making it difficult for them to know all the medications you are taking.

There are many ways to prevent this:

A wallet-sized list

A wallet-sized list:

Your pharmacist can print up a handy wallet-sized list of all your medications, which you can show to your healthcare professionals.

Your provincial Health Record

Your provincial Health Record:

Your doctor can consult your provincial Health Record to see your full pharmacological profile, which lists all of the medications you’re taking.

A list for your doctor

A list for your doctor:

Your pharmacist can send a list of all your medications directly to your doctor. You must first give your consent before your pharmacist can transmit your pharmacological profile.

Your pharmacist wants to minimize side effects


Your pharmacist wants to minimize side effects.

Although medication has many benefits, it can also cause a number of unwanted side effects. If this is the case, your pharmacist is in the best position to help you. They can ask your doctor to replace a medication that causes side effects with one that you can tolerate better, or find a solution that allows you to continue your treatment. You can always count on your healthcare team to find the best solution for you.

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