You can access your Health Record on your smartphone or tablet using the Jean Coutu mobile app. Then browse the list of your renewable medication and select the ones you need to renew.

If you have your prescription numbers on hand, you can enter these in the app without having to go through your Health Record.

It’s so easy to log on to your Health Record via your computer. You can select the prescriptions you wish to renew from your list of renewable medication.

If you have your prescription numbers on hand, you can request they be renewed without accessing your Health Record. Just select the Request a Refill option.

If you have your prescription number handy, you can call the pharmacy 24/7 to request a prescription renewal. It will be ready for pick-up when you come to your local pharmacy.

You can use the pharmacy locator to find the closest Jean Coutu pharmacy.

Leave your renewals in your pharmacist’s capable hands. Our preauthorized prescription refill service allows you to choose when you’d like to receive a call from your pharmacist to renew your medication. No need to write yourself a reminder! Your pharmacist’s team will be sure to call you when the time comes. 

Just call the counter at your local pharmacy to have them prepare the prescription you’d like to renew. Your pharmacist can also answer any questions or address any concerns you may have. Feel free to speak with them!

As needed, you can use the pharmacy locator to find the closest Jean Coutu affiliated pharmacy.