From your smart device or tablet, you can access your Health Record.

For confidentiality reasons, the first time you use it, you must obtain an access code, which the Laboratory team will give you by telephone or in person.

You will then be able to consult the list of your renewable medications and select those you wish to renew.

It's easy to connect to your Health Record from your computer. You can then select the prescriptions you wish to renew from your list of renewable medications.

With your prescription numbers in hand, you can even request a refill without accessing your Health Record. Simply use the Request a refill option.

Let your pharmacist take care of your refills. With our pre-authorized renewal service, you'll receive a call from your pharmacist to renew your medication at your convenience. No need to think about it, your pharmacist's team will contact you at the right time!

If you have your prescription numbers on hand, you can call your pharmacy 24 hours a day to request a refill.

You can use our pharmacy locator to find the Jean Coutu-affiliated pharmacy nearest you.