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COVID-19 is an infection caused by a virus that affects the respiratory tract (nose, throat and lungs).
The most common symptoms are:
Symptoms may be mild (similar to a cold) or more severe (such as those associated with pneumonia and lung or kidney failure).
Special attention must be paid to the elderly, especially those 70 years of age and older, as they are at greater risk of complications.
Since the symptoms are very similar to those seen in other common respiratory infections, such as influenza, bronchitis and pneumonia, it is recommended that anyone with symptoms of a respiratory infection voluntarily isolate themselves for 14 days. This self-isolation will prevent the spreading of the infection to the people around you and therefore protect them.
If you have a fever, cough or breathing difficulties, isolation at home is recommended. Contact the COVID-19 information line in your province to be assessed by a nurse who can refer you to a designated COVID-19 clinic if necessary.
Go to the emergency room only if you have breathing difficulties and if your condition allows it, first contact the COVID-19 information line in your province. They will tell you how to get there and what precautions to take (wearing a mask, using personal transportation or an ambulance, etc.). In addition, the hospital will be notified of your arrival.
Usually COVID19‑ infects the nose, throat and lungs. It is most commonly spread by:
Different recommendations have been published concerning the use of masks in community since the beginning of the crisis. It is important to note that wearing a mask in no way replaces social distancing, regular hand washing and respiratory etiquette.
Wearing a mask can, however, be an additional measure to avoid transmitting the virus, even if you show no symptoms. The mask can be useful for short periods of time in public places, when physical distance is not easily achieved, for example in public transport.
Homemade masks (non-medical face mask) can therefore be used for this purpose. Surgical masks as well as N-95 masks should be reserved for people providing direct care to COVID-19 patients.
If you choose to use a non-medical face mask, it is important to remember that they must be used with care, it will be necessary to:
The safety of our customers and all employees remains our priority. In addition to setting up a special committee to closely monitor the situation, we have already implemented strict in-branch hygiene measures. We have reinforced the message to the various teams regarding the hygiene rules recommended by public health, with whom we remain in contact.
We are aware of the increased demand for certain products related to the COVID-19 pandemic. We are taking the necessary measures to avoid product shortages as much as possible.
We remind you that your pharmacist owners affiliated to Jean Coutu offer you various remote services. You can ask for the renewal of your medications remotely, either by phone, on the web at www.jeancoutu.com or on the mobile app. In addition, if you need to avoid leaving your home, a delivery service is offered by the majority of Jean Coutu affiliated pharmacies.
For more information:
Public Health Agency of Canada website Quebec Government FAQs Government of New Brunswick websiteGovernment of Ontario website
This advice was written based on information available at the time this document was written.
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