Consult the medication dictionary to quickly obtain detailed information
We thank you for wearing a face mask in our stores, as required by the provincial and/or local regulations.
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COVID-19 is an infection caused by a virus called "coronavirus" that primarily affects the respiratory tract (nose, throat and lungs).
The most common symptoms are:
Symptoms may be absent, mild (similar to a cold) or more severe (such as those associated with pneumonia and pulmonary insufficiency).
Since the symptoms are very similar to those seen in other common respiratory infections, such as influenza (flu), bronchitis and pneumonia, it is recommended that anyone with symptoms of a respiratory infection undertake the steps to obtain a medical diagnosis. In the event of COVID-19, it will be recommended that they voluntarily self-isolate for 14 days. Self-isolation protects the people around you by preventing the infection from spreading.
If you have a fever, cough or breathing difficulties or any other symptom that might be indicative of COVID-19, self-isolation at home is recommended until you receive clear instructions. Contact the COVID-19 information hotline in your province to be assessed by a nurse who can refer you to a designated COVID-19 clinic if needed.
Go to the emergency room only if you have breathing difficulties and if your condition allows it, first contact the COVID-19 information hotline in your province. They will tell you how to get there and what precautions to take (wearing a mask, using personal transportation or an ambulance, etc.). Additionally, the hospital will be notified of your arrival.
Usually, COVID-19 infects the nose, throat and lungs. It is most commonly spread by:
Wearing a mask or face covering
The safety of our customers and all employees remains our priority. In addition to setting up a special committee to closely monitor the situation, we have already implemented strict in-branch hygiene measures. We have reinforced the message to our various teams regarding hygiene rules recommended by public health, with whom we remain in contact.
We are aware of the increased demand for certain products related to the COVID-19 pandemic. We are taking the necessary measures to avoid product shortages as much as possible.
We remind you that your pharmacist owners affiliated to Jean Coutu offer you various remote services. You can ask for the renewal of your medications remotely, either by phone, on the web at www.jeancoutu.com or using the mobile app. Additionally, if you need to avoid leaving your home, a delivery service is offered by most Jean Coutu affiliated pharmacies.
For additional information:
Public Health Agency of Canada websiteQuebec Government FAQsGovernment of New Brunswick websiteGovernment of Ontario website
This advice is based on information available at the time this document was written.
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