Website Terms of Use

Use of the website

This website (the "Site"), is owned and operated by The Jean Coutu Group (PJC) inc., its affiliates and subsidiaries (collectively, “JCG”), having its main place of business at 245 Jean Coutu Street, in Varennes, province of Quebec, J3X 0E1. By accessing and using this Site, you unconditionally agree to be bound by these Terms of Use (the "Terms") and all applicable laws. Use of our Site is limited to personal, non-commercial use.

Amendments to the Terms

JCG reserves the right to amend the Terms at any time and without prior notice. You may view them at any time on the Site. Your visit to our Site constitutes your acceptance of and agreement to the then-current Terms. You are responsible for reading these Terms and any subsequent amendments thereto indicated by the revision date of the Terms.

Changes to the Site, services and products offered

JCG reserves the right, at any time and at its sole discretion, to modify at the Site or any part thereof, to suspend the Site or withdraw services or products offered thereon, without notice or delay. Any such change shall be effective as of the time such change is made. JCG shall not incur any liability to any party for any loss, damage or inconvenience arising directly or indirectly from any such change to the Site.


The Site may contain hyperlinks enabling users to visit external websites, owned and operated by third parties. JCG has no control over these external websites and does not guarantee their content. You assume full responsibility for your use of these sites and fully release JCG from all liability. The inclusion, on this Site, of a hyperlink to a third party website shall not and can not, under any circumstances, be interpreted or construed as an endorsement, by JCG, of any representation or information contained on any such website or as a partnership or affiliation between JCG and the owner of any such website. Your use of third-party websites is subject to the terms and conditions of those websites.

Protection of children

JCG abides by legal restrictions with respect to advertising to children. Parents are invited to monitor their children's Internet usage and are responsible, in their capacity as legal guardian, for determining which websites may or may not be appropriate for their children.

Limitation of Liability

JCG shall not be liable for any loss, damages and claims of any kind, either direct or indirect, incidental, exemplary, special or consequential, including the loss, alteration or communication of any data, any delay, force majeure, product/service price or attribute errors, product errors, missing products, inaccurate product/service descriptions (collectively "Damages"), whether or not JCG has been informed of the possibility of such Damages resulting from the use of this Site. Your sole and exclusive remedy is to discontinue using this Site. No information on this Site may be construed as creating any warranty not expressly stipulated in these Terms.

Risks associated with the Internet

Errors, interruptions and viruses: The Site is accessible based on its availability. While JCG makes reasonable efforts to maintain the Site free of errors, interruptions and viruses, JCG makes no warranties, either express or implied, that the Site will operate without interruption, virus or error or in a secure and timely manner, that the information contained on this Site is accurate and without error, or that defects in the software and applications, if any, will be rectified. You will be solely responsible for any damage to your computer and its contents and for any loss, theft or other malicious action against your data that may result when downloading material.

User ID, password and Security: Despite JCG's efforts to ensure third parties do not access or obtain your personal information through its Site, complete confidentiality and security cannot be guaranteed on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that JCG shall not be held liable for any damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk. You alone are responsible for protecting the confidentiality of your user ID and password as well as the confidentiality of any actions undertaken using your username. Moreover, you are responsible for notifying JCG immediately of any unauthorized use of your user name and password and any other breach of security, as well as for taking every possible precaution to ensure that you use the Site under optimal security conditions. JCG may, at its sole discretion and without incurring any liability whatsoever, cancel or suspend your account.

Use of information and errors

The information displayed on the Site is provided for informational purposes only, unless otherwise stated.

Intellectual property rights

All the content of this Site, including the text, logos, slogans, images, drawings, graphics, illustrations, photographs, videos, musical excerpts, downloads, technical programs and business processes, is owned or otherwise provided or used under license by JCG. JCG does not represent or warrant that any uploaded content from third parties does not infringe the rights of any third party. All the content of this Site is subject to JCG’s intellectual property rights, the Trademarks Act, the Canadian Copyright Act, applicable laws of other countries and international treaties. Any unauthorized use of the content of this Site, including any reproduction, distribution or redistribution, transmission or retransmission, communication to the public by telecommunication, performance, translation, distribution to the public or downloading is prohibited without the prior written authorization of JCG.


The trademarks displayed on this Site are trademarks, registered or unregistered, of JCG or third parties, which are the property of their respective owners. The trademarks displayed on this Site cannot be used without the prior written authorization of JCG or their respective owners. No element of this Site shall be interpreted as creating, implicitly or expressly, a license or a right of use or of duplication of a trademark, except with the express written consent of JCG or the owner of such trademark.

Your comments

Subject to information submitted under our Protection of Personal Information Policy, you agree to grant JCG a royalty-free, unrestricted, perpetual, irrevocable, transferable licence to use, copy, reproduce, distribute, modify, adapt, publish, translate, partially or completely delete, and create derivative works from any comment, suggestion, idea or other content ("Comment") that you communicate to JCG by e-mail or whatever means on the Site. If you do not want to grant such licence or wish to keep a Comment private, do not submit such Comment.

Security of the Site

You may not use the Site for purposes other than the purposes set out in these Terms. You are prohibited from making any attempt whatsoever to access any data not intended for you, testing the vulnerability of our systems and solutions, compromising their security or efficiency and effectiveness, and sending unsolicited e-mail, including without limitation advertising. All such actions are against the law and may result in civil or criminal proceedings.

Termination of use of the website

JCG reserves the right to terminate, at any time and without prior notice, your right to access the Site or your account for any reason, including but not limited to account inactivity for such period of time as JCG may determine from time to time, or if JCG believes, in its sole discretion, that you have violated these Terms.

Additional terms of use

You may be required to comply with additional terms of use specific to certain programs, offers, promotions, promotional contests, services, social media, third-party content and third-party software, which will be disclosed to you when you access such programs, offers, promotions, services, social media platforms, content and software.

Forward-Looking Information

This Site and the documents to which it refers contain various statements that could, within the context of regulations issued by the Canadian Securities Administrators, be construed as being forward-looking information. In general, any statement contained in this Site and the documents to which it refers that does not constitute a historical fact may be deemed a forward-looking statement. Expressions such as “reduce”, “anticipate”, “estimate”, “expect”, “believe”, “will have”, “will continue”, “will invest”, “will help”, “should”, “improve”, “innovate”, “focus”, “strive” and other similar expressions as well as the use of the future or conditional tense are generally indicative of forward-looking statements.

The forward-looking statements contained in this site and the documents to which it refers are based upon certain assumptions regarding the Canadian food industry, the economy in general, our annual budget, as well as our action plan for the current fiscal year.

These forward-looking statements do not provide any guarantees as to the future performance of the Company and are subject to potential risks, known and unknown, as well as uncertainties that could cause the outcome to differ significantly. An economic slowdown or recession, or the arrival of a new competitor, are examples described under the “Risk Management” section of the latest Annual Report that could have an impact on these statements. Additional risks and uncertainties that we currently deem to be immaterial may also prove to have a material adverse effect. The Company believes these statements to be reasonable and pertinent as at the date of preparation of the documents and represent the Company’s expectations. The Company does not intend to update any forward-looking statements contained in this Site and the documents to which it refers, except as required by law.

Governing Law

For any use of this Site in Quebec, you agree that the laws of Quebec and the applicable laws of Canada, without reference to principles of conflict of laws and excluding the United Nations Convention on Contracts for the International Sales of Goods shall apply. You agree to be bound by such laws and to submit to the exclusive jurisdiction of the courts of Quebec, district of Montreal, with respect to the interpretation or application of these Terms.

For any use of this Site in Canada (excluding Quebec), you agree that the laws of the province of Ontario and the applicable laws of Canada, without reference to principles of conflict of laws and excluding the United Nations Convention on Contracts for the International Sales of Goods shall apply. You agree to be bound by such laws and to submit to the exclusive jurisdiction of the courts of the Province of Ontario, district of Toronto, with respect to the interpretation or application of these Terms.

Contact us

For questions, please contact us at:

245, Jean Coutu Street
Varennes (Quebec) J3X 0E1
Click "Contact us" on the Site

Last revision: October 2023


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