Did you forget your security questions?
Oops! There seems to be a slight problem with your request. Not to worry, we’ve highlighted the errors below!
Enter the email address used by your Jean Coutu account. We will send a link to this address that will let you restore your access to the Health Record and choose new security questions.
As a security measure, the Health Records, reminders to take medications and refill reminders that you created will be deactivated. Also, the rights of access you received or gave to others will no longer be valid. After the reset, you will have to obtain a new access code for each Health Record you created.
After the reset, you will be able to choose new security questions and use the Health Record again.