We will take another set of passport photos free of charge and, as compensation, give you a $20 Jean Coutu gift card if you provide proof that Passport Canada or any other authority has refused your photos.

To make sure not to forget anything in your trip planning, visit the Travel Health section.

* Photos must be retaken at the same Jean Coutu store. This warranty applies only on Canadian passport photos. Upon presentation of the refusal form bearing the official seal of Passport Canada. Adult photos only.